سياسة الخصوصية

  1. في سياسة الخصوصية هذه وشروط الاستخدام، تحمل المصطلحات التالية المعاني المحددة أدناه ما لم يقتضي السياق خلاف ذلك:
    “Swissôtel Circle” means Swissôtel Hotels & Resorts’ exclusive, invitation only programme described at the uniform resource locator http://www.swissotelcircle.com;

    “Content” means all information, documents, intellectual property, services and other material (including any software and links) available on the Swissôtel Website;

    “Disclose” means the transfer or disclosure of Personal Information by Swissôtel Hotels & Resorts;

    “Guests Sign Up” means the online form provided by Swissôtel Hotels & Resorts at the uniform resource locator http://www.swissotel.com/EN/Sign%20Up%20for%20Offers. htm or such other Internet address as Swissôtel Hotels & Resorts may specify;

    “Mandatory Information” means information that Swissôtel Hotels & Resorts may ask you to provide on the Swissôtel Website which has been identified as mandatory, and without which Swissôtel Hotels & Resorts will be unable to process any request made by you;

    “Online Reservations” means the online facility for Users to review and make room reservations at Swissôtel Hotels & Resorts;

    “Optional Information” means information which Users may choose not to provide to Swissôtel Hotels & Resorts at their option;

    “Parties” means Swissôtel Hotels & Resorts and the User, and “Party” means any one of them;

    “Personal Information” means all personal information provided by the User to Swissôtel Hotels & Resorts, including but not limited to the User’s first and last name, title, mailing address, e-mail address, telephone and fax number, language, employer, business title, diverse preferences regarding accommodation and travel habits, credit card number and its expiration date, and other personal identifying information;

    "السياسة"تعني سياسة الخصوصية هذه وشروط الاستخدام؛

    “Process” means any use, storage or processing of Personal Information by Swissôtel Hotels & Resorts on the Swissôtel Website;

    “Purposes” means Swissôtel Hotels & Resorts’ purposes for obtaining the Users Personal Information on the Swissôtel Website, including but not limited to:

    1. determining the availability of Swissôtel Hotels & Resorts services;
    2. arranging room reservations at Swissôtel Hotels & Resorts;
    3. تعزيز راحة المستخدم في إقامته الحالية والمستقبلية؛
    4. إبقاء المستخدم على اطلاع بالمنتجات الجديدة، أو الخدمات، أو العروض التي تعتقد أنّها قد
    5. تحظى باهتمام المستخدم؛ أو
    6. any other purpose which Swissôtel Hotels & Resorts may from time to time determine;

    “Swissotel Hotels & Resorts” shall where appropriate, be taken to refer to (a) any or all hotels or resorts operating under the Swissôtel name or brand; or (b) the entity owning, operating or managing the Swissôtel Website; or (c) the specific Swissôtel hotel or resort property that is the subject of or concerning any query, Personal Information, reservation or, payment submitted or made by the User or on his behalf, but shall not include the entity which hosts the Swissôtel Website or the server on which the Swissôtel Website resides.

    “Swissôtel Website” means the website located at the uniform resource locator http://www.swissotel.com or such other Internet address as Swissôtel Hotels & Resorts may specify or register as the Swissôtel Website, and includes but is not limited to Online Reservations, Guest Sign Up and Swissôtel Circle;

    “Trade Marks” shall mean, without any limitation, the “Swissôtel” and “Swissôtel Hotels & Resorts” names and trade marks, all names, trade marks and devices that are owned, registered or used by Swissôtel or are substantially similar to names, trade marks and devices owned, registered or used by Swissôtel, or are displayed on this Swissôtel Website.

    "المستخدم" يعني أي شخص يتصفّح، أو يقوم بزيارة موقع سويس أوتيل الإلكتروني؛

    1. الكلمات التي تُستخدم فيها أرقام المفرد أو الجمع تشمل أيضاً صيغة المفرد أو الجمع.
    2. أي إشارة إلى "شخص" أو "كيان" تشمل أيضا الإشارة إلى فردٍ ما، أو المالك الوحيد، أو الشراكة، أو جمعية غير مسجّلة، أو شركة ما.
    3. أي إشارة إلى "بند" ما، تعني بند من بنود هذه السياسة.
    4. وُضِعَت العناوين في هذه السياسة للتسهيل فقط وسوف يتم تجاهلها عند تفسير هذه السياسة.
    5. الإشارة إلى كلمة "تشمل" أو "شاملةً" لا تُفسَّر على أنّها ذات تأثير بشكلٍ من أشكال التحديد.
     
  2. قبول الشروط
    1. By accessing and/or using the Swissôtel Website, you accept and agree to be bound by this
    2. السياسة. All Content available on the Swissôtel Website is subject to this Policy. If you do not agreed to this Policy, you may not use, access or submit information to the Swissôtel Website.
    3. The Swissôtel Website shall be subject to the most current version of the Policy as may be applicable from time to time. Swissôtel Hotels & Resorts reserves the right to change, add to and cancel any or any part of this Policy without prior notice to you at any time, at Swissôtel Hotels & Resorts’ sole discretion, by posting a copy of the amended Policy on the Swissôtel Website.
    4. ستكون هذه السياسة باللغتيْن الإنجليزية والألمانية، وفي جميع الأوقات، ويشمل ذلك أنّه في حال وجود أي تناقض، تسود النسخة الإنجليزية.
     
  3. سياسة الخصوصية العامة
    1. Swissôtel Hotels & Resorts wants you to know that we are as concerned as you are about the privacy of any information that you may provide to us through the Swissôtel Website. Swissôtel Hotels & Resorts makes every attempt to ensure that all our business practices that involve the use of your information are compliant with privacy regulations in the countries where we operate.
    2. When you use certain online services of the Swissôtel Website, including but not limited to Online Reservations, Guest Sign Up and Swissôtel Circle, Swissôtel Hotels & Resorts may ask you to provide certain information which relates to you by filling out and submitting the online forms.
    3. Accordingly, Swissôtel Hotels & Resorts wants to not only advise you of your privacy rights in relation to your use of our Swissôtel Website but also explain how we intend to respect them.
     
  4. Providing Personal Information on Our Swissôtel Website
    1. إستناداً إلى نوع الخدمة التي ترغب في الحصول عليها، قد نطلب منك تزويدنا بمعلومات إلزامية أو اختيارية.
    2. إذا لم تُقدِّم المعلومات الإلزامية فيما يتعلّق بخدمة محدّدة، لن نتمكّن من معالجة أي طلب قد تطلبه.
    3. لا توجد عواقب مترتّبة على اختيارك لعدم تزويدنا بالمعلومات الاختيارية.
    4. سيتعرف خادم الويب الخاص بنا على اسم مجالك، ولكن لن يتمكن من التعرف على عنوان بريدك الإلكتروني.
    5. We utilize ‘cookie’ technology in the public area of the Swissôtel Website to facilitate and increase your user experience of the Swissôtel Website by, for example, prevent the same User from making repeated enrolments in Swissôtel Hotels & Resorts’ Guest Sign Up.
     
  5. كيف يمكن استخدام معلوماتك الشخصية؟
    1. We propose to Process the Personal Information provided by you to the Swissôtel Website for the Purposes.
    2. There are no consequences if you do not consent to the Purposes, except where specified on the Swissôtel Website.
    3. If you do not wish to have your Personal Information Processed for any of the Purposes then you will have the opportunity to indicate this in the manner set out at Clause below when you upon submitting any request to the Swissôtel Website.
  6. إلى من وأين يمكن الإفصاح عن معلوماتي الشخصية؟
    1. Your Personal Information may, for the Purposes described above, be Disclosed by Swissôtel Hotels & Resorts to any or all of its subsidiaries, associated companies or affiliates wherever located in the world in whichever different jurisdiction they may operate, including but not limited to hotels or resorts operating under the Raffles or Fairmont name or brand, depending on which entity can best provide the information requested or products or services sought.
    2. Swissôtel Hotels & Resorts will not Disclose your Personal Information to third parties which are not subsidiary to, associated or affiliated with, or part of Swissôtel Hotels & Resorts. Where a third party Processes your Personal Information on behalf of Swissôtel Hotels & Resorts then such Processing will be governed by a contract in the form required by law.
     
  7. حماية معلوماتك الشخصية
    1. The Personal Information that you provide in connection with the Online Registration and Swissôtel Circle (‘Self Adaptable Data’) is protected in several ways.
      • يتم تشفير معلوماتك عند تصفُّح الإنترنت.
      • يتوفر وصولك إلى هذه البيانات من خلال معرف المستخدم وكلمة المرور الخاصة بك. الأربعاء
      • نوصي بشدّة ألّا تكشف كلمة المرور الخاصة بك لأي شخص.
      • Your information is stored on a secure server that resides behind a firewall after your information reaches Swissôtel Hotels & Resorts.
      • The firewall is designed to block access to this data from outside Swissôtel Hotels & Resorts.
      • Inside Swissôtel Hotels & Resorts only selected Swissôtel Hotels & Resorts staff and contractors have access to the server via their password.
    2. تتم حماية معلوماتك الشخصية والبيانات الأخرى التي تُقدِّمها (على سبيل المثال ما يتعلّق بحجزك الحالي)، بخلاف البيانات ذاتية التكيّف، وذلك بعدّة طرق: Since this information is not accessible from outside Swissôtel Hotels & Resorts, you will not be asked to select a User ID and a Password.
      • يتم تشفير معلوماتك عند تصفح الإنترنت.
      • يتم تخزين معلوماتك في خادم آمن حيث يتواجد خلف جدار ناري
      • your information reaches Swissôtel Hotels & Resorts.
      • The firewall is designed to block access to this data from outside Swissôtel Hotels & Resorts.
      • Only selected Swissôtel Hotels & Resorts staff and contractors have access to the server via their password.
     
  8. الاحتفاظ بمعلوماتك الشخصية
    1. سيتم الاحتفاظ بمعلوماتك الشخصية وفقاً للمدة الزمنية التي يسمح بها القانون فقط.
    2. Where Swissôtel Hotels & Resorts no longer requires your Personal Information for the Purposes, it may permanently erase your Personal Information without prior notice to you.
     
  9. الموافقة والانسحاب
    1. By providing your Personal Information and then pressing the [Submit Request] link, you freely consent, subject to a notification to the contrary provided in the manner provided below, to Swissôtel Hotels & Resorts Processing your Personal Information for the Purposes and, where necessary, the Disclosing of your Personal Information for these Purposes to any or all entities within Swissôtel Hotels & Resorts as well as its subsidiaries, associated companies and affiliates, wherever they may, from time to time, be located.
    2. حيثما لا ترغب في أن تتم معالجة معلوماتك الشخصية لأي أو كل الأغراض المعنية، يتحتّم عليك ذِكر ذلك في تفضيلاتك في نص رسالة بالبريد الإلكتروني. If you wish to remove your Personal Information from our e-mail and / or direct mailing list providing you with information about new products and services or offers that we believe may be of interest to you, please opt out by checking the appropriate box when you provide your Personal Information to the Swissôtel Website.
    3. You may at any time request Swissôtel Hotels & Resorts via e-mail to make available a copy of your Personal Information. يحق لك الدخول إلى بياناتك الشخصية أو تفضيلاتك، أو تحديثها، أو تغييرها، أو تصحيحها، أو إلغاءها في أي وقت.
    4. In your correspondence with Swissôtel Hotels & Resorts under this Clause, please indicate the location on the Swissôtel Website where you provided your Personal Information with as much detail as possible. سوف يتسبّب أي وصف غير دقيق للتأخير في معالجة طلبك.
    5. تستطيع أن تقوم بنفسك بإجراء تعديل معيّن على معلوماتك الشخصية. يمكن إنجاز ذلك عن طريق تسجيل الدخول إلى ملفك الشخصي باستخدام مُعرّف المستخدم وكلمة المرورالخاصة بك، وتغيير المعلومات المناسبة، وتقديم النموذج المعدّل (يخضع ذلك للتعليمات المذكورة في صفحة الويب المعنية). يجب عليك تقديم هذه المعلومات الشخصية، إلّا في حالة الصيانة أو انقطاع الخدمة على الخوادم الخاصة بنا، أو في حالة القوة القاهرة.
     
  10. معلومات عامة
    1. You may contact Swissôtel Hotels & Resorts at the following email address: ask.us@swissotel.com
    2. Swissôtel Hotels & Resorts may change, amend, delete or add to the Purposes for Processing at any time and in its sole discretion, and shall notify you of the updated Purposes where required to do so, as soon as practicable. Swissôtel Hotels & Resorts will also publish the most current version of the Policy on the Swissôtel Website.
    3. Third party web sites to which the Swissôtel Website may link have separate privacy policies and data collection practices. Swissôtel Hotels & Resorts is neither responsible for the content of such web sites nor for such privacy and data collection practices.